It’s been over two years since the Financial Crimes Enforcement Network’s Customer Due Diligence (CDD) Requirements for Financial Institutions became effective in May 2018. To follow up on the 2018 report, Thomson Reuters once again partnered with the Association of Certified Anti-money Laundering Specialists (ACAMS) to conduct another global survey of compliance decision-makers surrounding CDD processes and activities. The responses once again illustrate the impact the CDD Rule continues to have on financial institutions’ operations.